NPS, beside what people did.
Union receives Survicate’s signed webhooks and keeps the NPS category and score of each answer, so the score sits on the person’s profile and on the Overview next to how they use the app.
What you get. Once Survicate is connected.
NPS over any window
Promoters, passives and detractors with their counts, so a score from three answers reads differently from one from three hundred.
Score on the person
Each respondent’s latest score and the one before it, when the survey carries your install id.
What it needs.
- Your Survicate signing secret, pasted once per workspace.
- The webhook URL from Union registered in Survicate.
- Optionally `union_install_id` as a respondent attribute.
What Union keeps, and what it does not.
- The NPS category, the 0–10 score and when it was given.
- Never the question text or the respondent’s comment.
Questions about Survicate.
Can Union show a survey in my app?
No. Survicate decides when a survey appears; Union only reads the answers.
Other integrations.
- IntegrationRevenueCatSubscriptions, trials, renewals and refunds from RevenueCat webhooks, tied to the sessions that bought them.Read more
- IntegrationApp Store Server NotificationsRevenue straight from Apple’s signed notifications, with your own backend still receiving every one.Read more
- IntegrationApp Store ConnectDownloads, impressions, product page views, proceeds, reviews and TestFlight from your App Store Connect key.Read more
- IntegrationApple Search AdsSearch popularity for the phrases you track, from Apple’s own genre lists.Read more